Privacy Policy

Venture life Group is committed to protecting and respecting your privacy. This Privacy Policy is designed to tell you about our practices regarding collection, use, and disclosure of information that you may provide via this site. Please be sure to read this entire Privacy Policy before using or submitting information to this site. This site is governed by the applicable UK and EU laws and governmental regulations and is intended for use by our customers and healthcare professionals.

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

This website is not intended for children and we do not knowingly collect data relating to children.

Our Contact Information (Data Controller)
Venture Life Group plc is the controller and responsible for your personal data (collectively referred to as Venture Life, the “Company”, "we", "us" or "our" in this privacy notice).
Our contact information is as follows:

Data Protection Officer
Venture Life Group plc
12 The Courtyard, Eastern Rd, Bracknell
RG12 2XB
United Kingdom
Telephone: 01344 578004

Changes to the privacy notice and your duty to inform us of changes
We may change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective 25 May 2018.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

What personal data do we collect?
The personal data we collect depends on whether you just visit our website or use our services. If you visit our website, you do not need to provide us with anypersonal data. However, your browser transmits some data automatically, such as the date and time of retrieval of one of our web pages, your browser type and settings, your operating system, the last web page you visited, the data transmitted and the access status, and your IP address.
If you use our services or interact with our business, personal data is required to fulfil the requirements of a contractual or service relationship, which may exist between you and our organisation.

We collect:
• Name
• Email, Social Networks
• Telephone contact details
• Location information

We collect your personal data from the following indirect sources:

Data subject type: Customer/Clients
Personal data type: Name, Email, Social Networks
Indirect source name: Social media, company website

What personal data do we collect?
We process personal data only for the purpose for which they are collected. The purpose is dependent on whether you use only our website, or additionally, our services. If you use our services you are required to register and we collect your personal data. We use this personal data for the provision of the service or the performance of the contract. We may use your personal data for other similar purposes, including marketing and communications, but that will only occur in the case we have your consent or another legal justification for doing so.

From our Customers - online we process and retain personal data for the following purposes and periods, with the applicable legal basis.

Processing purpose: Customer support and order fulfilment
Legal basis: We have a contract with you (data subject)
Retention period: Until tax or other retention period expires

From our Customers - offline we process and retain personal data for the following purposes and periods, with the applicable legal basis.

Proposing purpose: Customer support
Legal basis: It's in our legitimate interest (performance of contract)
Retention period: Until tax or other retention period expires

From our Suppliers we process and retain personal data for the following purposes and periods, with the applicable legal basis.

Processing purpose: Supplier management
Legal basis: It's in our legitimate interest (performance of contract)
Retention period: Until tax or other retention period expires

From our Shareholders we process and retain personal data for the following purposes and periods, with the applicable legal basis.

Processing purpose: Shareholder support
Legal basis: We have a contract with you (data subject)
Retention period: Until tax or other retention period expires

How do we look after personal data
We limit the amount of personal data collected only to what is fit for the purpose, as described above. We restrict, secure and control all of our information assets against unauthorised access, damage, loss or destruction; whether physical or electronic. We retain personal data only for as long as is described above, to respond to your requests, or longer if required by law. If we retain your personal data for historical or statistical purposes we ensure that the personal data cannot be used further. While in our possession, together with your assistance, we try to maintain the accuracy of your personal data.

How can you access your personal data?
You have the right to request access to any of your personal data we may hold. If any of that information is incorrect, you may request that we correct it. If we are improperly using your information, you may request that we stop using it or even delete it completely.

If you would like to make a request to see what personal data of yours we might hold, you may make a request from us using the above contact details.

Where it may have been necessary to get your consent to use your personal data, at any moment, you have the right to withdraw that consent. If you withdraw your consent, we will cease using your personal data without affecting the lawfulness of processing based on consent before your withdrawal.